Live chat customer support software For Live Help And Live Support In ASP.NET
The following, are some of the testimonials that we get each day from customers using this product.
We have used the Absolute Live Support functionality for years now. It is easy to setup and modify. Always works without fail. We would highly recommend and of the Xigla products. We also use the older version of Banner Manager, without a flaw, on www.staugustinelinks.com, our St. Augustine Business Links Directory.
As the leading seller and producer of New Year's Eve nightclub events in New York City, JoonBug sees a dramatic increase in sales volume during the final three months of the year. While seasonal employees are brought on to assist, Absolute Live Support allows all of our employees to chat with customers as they perform their normal tasks. While some customers prefer to ask their questions over the phone, many find the ability to chat with us through Absolute Live Support a great way to quickly find answers.
The clients for whom we developed this site are surgeons who have an increasingly young, tech-savvy patient base. The doctors were interested in bringing new means of communication to prospective patients, having found that many are more inclined to do things online rather than reach for the phone. Since we installed it for them, your Absolute Live Support has become an important part of their site, allowing the office staff to interact in real time with online users, directing them to the information that they seek on the site. The staff also enjoys the ability to push out "canned" answers to users who seek quick responses about such things as locations, directions, office hours, etc. They really like this application!
First off let me say you have done a great job with this product. I am a Microsoft veteran of many years and very much appreciated the design of the system and the excellent user manual.
I installed everything in about 1 hour and spent another hour customizing the look to match my site graphics. Now it looks like a seamless part of our website. This is EXACTLY what I wanted. I don't have the site complete, but the fact that I was able to get Live Chat in there so fast was fantastic!
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